Contact Luminate Bank

Get in touch.

Have a question about your account, mortgage, or banking needs? You’re in the right place. Choose the best way to reach the team you need.

Already a customer? Log in to Online Banking

Send Us a Message

Tell us what you need, and your message will be directed to the appropriate team.

Please do not include account numbers, Social Security numbers, passwords, or other private financial information in this form. For questions about an account or transaction, call us or send a secure message through Online Banking.



By providing your phone number and submitting this form, you consent to receive SMS text messages related to your inquiry. Message and data rates may apply. Message frequency may vary. Reply HELP for help or STOP to opt out.

More ways to connect

Find the right location, contact a specific team, or get the information you need.

Visit a Location

Find a bank branch, loan production office, or mortgage professional near you.

Find a Location →

Banking Questions

Connect with the banking team for questions about your accounts and everyday banking.

Email Banking →

Have a question about home financing? Connect with the mortgage team.

Email Mortgage →

Mortgage Questions

Other Contacts

Banking | CustomerService@luminate.bank

Mortgage | ContactUs@luminate.bank

Media Inquiries | mediainquiries@luminate.bank