Conversations

Secure, personal support, right at your fingertips.

It’s safe, secure, and you’ll always chat with a real person, not a bot.

We’re introducing a better way to get the personal support you’ve come to expect from Luminate Bank, no matter where you are. Conversations is built right into your account, so every message is completely secure, encrypted, and authenticated.


Have a question about your account? Need help with a transaction? Just start a chat with our support team right from your phone, computer, or tablet. It’s simple, fast, and always at your fingertips when you need it.


Best of all, Conversations is already part of your account. Just log in and give it a try today!

Ready to start a Conversation?

Getting help has never been easier. Log in to your account and connect with a real Luminate Bank team member in seconds. It’s fast, secure, and built right into your online banking experience.

Person in suit holding phone with floating app notification icons.

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Learn how the new Homebuyers Privacy Protection Act protects your information and simplifies your homebuying journey with Luminate Bank.
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